7wingame Privacy Policy

1 Introduction & Scope

7wingame (referred to as "we," "our platform") is a trusted online gaming platform for players in Bangladesh and select regions. Our Privacy Policy ("Policy") provides a full account of how your personal information is collected, processed, stored, and protected.

This Policy applies to our website (7wingame.fun), mobile app, and all other digital services. By using any 7wingame service, you are deemed to have accepted this Privacy Policy.

This policy is our Terms and Conditions and Responsible Gaming Guidelinesserves as a supplement to.

2 What Information We Collect

7wingame collects only the information necessary to deliver the best possible gaming experience. We primarily collect three types of data:

We also collect information you voluntarily provide, such as messages submitted via support tickets or additional details added to your profile. Some information is also collected automatically through cookies and similar technologies, as detailed in the Cookies section.

3 How We Use Your Information

7wingame uses your information only for specific, legitimate purposes. The primary purposes for which we use your data are:

• Creating and managing your account, completing identity verification (KYC).
• Processing deposits, withdrawals, and bonus transactions.
• Monitoring gaming activity to promote responsible gaming.
• Preventing fraud, money laundering, and illegal activity.
• Maintaining the security and technical stability of the platform.
• Providing customer support and resolving issues.
• Informing you about relevant promotions and offers (with your consent).
• Meeting legal and regulatory obligations.

4 Data Sharing & Disclosure

7wingame does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Necessary financial information is shared with authorized payment partners to complete transactions.
• Game Providers: Limited data is shared with licensed game providers solely for the operation of specific games.
• Security Partners: With authorized security service providers to prevent fraud and cyber threats.
• Government Authorities: As required by legal obligations or court order.
• Business Transfers: In the event of a company merger or acquisition, users will be notified in advance.

We have strict data processing agreements in place with every third party to ensure the protection of your information.

5 Data Security Measures

7wingame employs the latest industry-standard technology to protect your information. Our security framework is structured across the following layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Database Encryption: Sensitive data at rest is protected with AES-256 encryption.
• Two-Factor Authentication: Two-step security verification when accessing your account.
• Firewall & Anti-DDoS: Active protection against unauthorized access and attacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Staff Training: All staff receive regular training on data protection.

6 Cookies & Tracking Technologies

7wingame uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
• Functional Cookies: Helps remember your preferences and settings.
• Analytics Cookies: Analyzing platform usage patterns to drive improvements.
• Security Cookies: Used for session protection and fraud detection.

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect some platform functionality.

7 Data Retention Period

7wingame retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of the active account and a minimum of 5 years after closure.
• Transaction Records: Up to 7 years, in accordance with financial regulations.
• KYC Documents: 5 years from the date of verification.
• Gaming History: For the duration of the active account and 2 years after closure.
• Support Record: 1 year after the issue is resolved.

Upon expiry of the retention period, data is securely deleted or anonymized.

8 Your Data Rights

As a 7wingame user, you have important rights over your own data. To exercise these rights, please contact our support team.

9 Minor Protection

7wingame strictly prohibits anyone under the age of 18 from using the gaming platform. We do not knowingly collect personal information from minors.

• Age verification is in place at the point of registration.
• In cases of suspicion, identity and age verification documents may be requested.
• Any account identified as belonging to a minor is immediately suspended.
• Any data collected from a minor is deleted without delay.

If you believe a minor is using 7wingame, please notify our support team.

10 Policy Changes

7wingame may update this Privacy Policy from time to time. For significant changes, we will:

• We will display a notification on the platform.
• We will notify you via your registered email.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our dedicated data protection team.

We may need to verify your identity before processing your request. This is solely to safeguard your information.