7wingame Terms and Conditions

1 Introduction & Applicability

7wingame (collectively "we", "us", "platform") is an online gaming platform offering slots, fish games, Live Casino, Sports Betting, and bingo to users in Bangladesh and select regions. These Terms and Conditions ("Terms") govern your relationship with 7wingame's website, mobile application, and all related services.

By accessing our platform, creating an account, or playing any game, you fully agree to these Terms. If you do not agree with any part of them, please refrain from using our services.

These Terms are part of our Privacy Policy and Responsible Gaming Guidelinesapplicable in conjunction with.

2 Account Registration & Security

To join 7wingame, you must create an account using accurate and complete information. All details provided at registration must be truthful, and you may be required to verify your identity when requested.

• Each person may register only one account. Multiple accounts are strictly prohibited.
• You are solely responsible for keeping your login credentials (username and password) confidential.
• Any unauthorized access to your account must be reported to us immediately.
• Update your registration details promptly if any information changes.
• Transferring or selling your account is strictly prohibited.

3 Eligibility & Age Requirements

To use 7wingame's services, you must meet the following requirements:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in your country or region.
• You are of sound mind and are using the platform of your own free will.
• Neither you nor any member of your household is an employee of 7wingame.

7wingame may request documentation for age and identity verification at any time. Account activity may be restricted until verification is complete. If underage use is detected, the account will be closed immediately and all balances will be forfeited.

4 Payments & Transactions

7wingame supports a range of local payment methods, including mobile banking and e-wallets. All transactions are processed in Bangladesh Taka (BDT).

• Deposited funds may only be used for gaming purposes.
• Withdrawal requests are typically processed within 1–3 business days following review.
• Withdrawals may only be made to the same payment method used for the original deposit.
• Payments may be held for suspicious transactions until verification is complete.
• Minimum deposit and withdrawal amounts are subject to the limits set by the platform.
• Depositing and withdrawing without genuine gameplay, or with the intent to exploit promotional benefits, may result in account suspension.

7wingame never accepts or sends payments to or from third-party accounts. If you notice any irregularity or unusual transaction, please contact our support team immediately.

5 Bonuses & Promotions

7wingame regularly offers a variety of bonuses and promotional deals. Each offer carries its own terms, which are detailed on the relevant offer page.

• Bonuses cannot be withdrawn until the applicable wagering requirements have been met.
• Each promotion may only be used once unless otherwise stated.
• The maximum withdrawal limit for each bonus will be stated in the applicable promotion's terms.
• Any attempt to abuse bonuses or exploit the system will result in cancellation of the bonus and any associated winnings.
• 7wingame reserves the right to modify or cancel any promotion at any time.

6 Gaming Policy & Fairness

All games on 7wingame are powered by an internationally certified Random Number Generator (RNG). Every game outcome is entirely random and never predetermined.

• If a technical error affects a game outcome, the round in question will be considered void and all bets will be refunded.
• If a disconnection occurs during a game, the user's bet will be kept safe.
• Special terms apply to odds changes in Sports Betting.
• 7wingame reserves the right to add, modify, or remove any game at any time.

All game providers (including Jili Gaming, FC Gaming, and KA Gaming) operate under their respective licenses and certifications. RTP (Return to Player) information for each game is available in the game's details section.

7 Prohibited Activities

The following activities are strictly prohibited on 7wingame. Any such activity will result in immediate account closure and all balances may be forfeited.

• Money laundering or suspicious financial activity.
• Use of bots, automated software, or any technical exploits.
• Creating or operating multiple accounts.
• Unauthorized access to another user's account.
• Intentionally exploiting any game error or bug.
• Any form of hacking or cyber attack on the platform's systems.
• Registering using a false identity or fraudulent documents.
• Harassment or abusive behavior toward other users.

8 Privacy & Data Protection

7wingame takes the protection of your personal information seriously. We use SSL encryption and modern security technologies to keep your data safe at all times.

• Your information will never be sold to third parties.
• Payment information is stored in encrypted form.
• Documents collected for KYC verification are stored on secure servers.
• Information may be disclosed to government authorities where required by legal obligation.

To learn more, visit our Privacy Policy Read.

9 Account Suspension or Closure

You may request account closure at any time through our support team. A self-exclusion option is also available to support responsible gaming.

7wingame reserves the right to suspend or close accounts for any of the following reasons:

• Any breach of these Terms.
• Suspected fraud or illegal activity.
• Failure to verify age or identity.
• Extended periods of account inactivity.
• Court orders or directives from government authorities.

Any valid balance remaining at the time of account closure will be refunded; however, bonuses or rewards may be forfeited in accordance with their applicable terms.

10 Limits of Liability

7wingame strives to ensure maximum platform availability. However, 7wingame will not be held liable in the following circumstances:

• Internet connectivity issues or technical failures caused by third parties.
• Unscheduled server maintenance or technical disruptions.
• Account information compromised due to the user's own negligence.
• Force majeure events (natural disasters, war, etc.).

Our total liability shall in no event exceed the amount you have deposited during the relevant period.

11 Changes to Terms

7wingame reserves the right to update these Terms and Conditions at any time. For significant changes, we will endeavor to notify users via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

For any questions or feedback, please reach out to our support team: [email protected]